What types of authorizations do you offer?
See all the new options that started with BaseHead 4.x here

http://www.baseheadinc.com/licensing-options



If we decide to use CodeMeter CmSticks, do I have to buy a CmStick direct from you or can I use the one I already have?

We can add our licenses on any CmStick.  No need to purchase one direct from us!


Do you offer Network Floating Licenses so we can run multiple BH licenses off one dongle?
We sure do. The Codemeter CmStick versions will allow you to do this.
For example: you can buy 10 licenses and put it on one CmStick.
Then at anytime up to 10 PC's can run BH on the network at one time.
You can even access your license thru the Web now!
Email us for specifics!! 



Why isn't Nuendo, Cubase or Pro Tools copying files to the audio files folder when spotting or pressing"X" when the DAW prefs are set to always copy?
It's because we are using an API supplied by these companies and they ignore these settings with region spotting and always reference files.
Seems like a bug on their end to be honest.
So best to always set your transfer path to the audio files folder for the session to get the desired results. Nuendo/Cubase users can use the "Follow Session Folder" option also to make the process automated
 



How do I install the Nuendo/Cubase SKI plugin?

simply set the target app to one of these DAW's and an press the greenish/yellow 'install' label next to it on the Options Page.



How do I physically change BWAV descriptions in the files themselves?
Select a record and press "R" (Non-Lite version)

OR in 4.x Ultra just double click the [description] field on the Details Panel to edit this field OR any other that is editable.



Why when Pro Tools HD is open I can't hear BaseHead anymore?
It's cuz PT HD with Avid Hardware can't share hardware with any other program.  It's the only DAW in the world that will NOT release an audio driver in the background.

This is NOT a BaseHead problem cuz you will find that any media player like VLC or Windows Media Player will also have the same issue after PT seized the driver and won't let it go. 


Some solutions...

  • Use a better audio interface with a proper multi-client driver.
  • Use a different audio interlace or on board sound for BH.
  • BaseHead PC users: Use ReWire if available in your version or use VoiceMeeter (ASIO4ALL is not multi-client)
  • BaseHead Mac users: Use Source Nexus to route audio into PT or another program to program routing application.
    http://source-elements.com/source-nexus/ 
    Email use for SN discount codes!
  • Route BH out your internal sound card and into a mixer or SPDIF out to SPDIF in on your PT hardware and open up an input track to hear BH.
  • Or even better.....Switch to a DAW that doesn't suck like Nuendo or REAPER!  hahaha
    sorry...couldn't resist!  8)




When Spotting to Pro Tools using "S" why are some of my characters and being replaced with underscores "_"?

Avid's region spotting API is ancient and only supports mainly Western characters.  Unfortunately nothing from the East like Japanese, Chinese and Korean etc...
It's best to the just use Drag and Drop instead of "S" or "X" if your SFX have non-western characters.


Can I Export or Import Text file for and from BaseHead? 

We plan on this no later then version 4.5 but will probably come sooner then that, but since our database is non-encrypted you can open it in any SQLite editor now and edit it that and Export a text file from program.  

Here is a great free one http://sqlitebrowser.org/



Will BaseHead really improve my sex life?
Yes!! by using these products you'll be able to be more productive and earn more money doing more projects and make more cash so you can buy a nicer car that will impress the ladies.......8) hehehe
(BaseHead, LLC Recommends a 2009-2014 Dodge Challenger)



Not find your answer?...then look at the FAQ page for you platform next cuz your issue might be platform specific.